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Project Coordinator - Customer Service

Join a LOCAL, PROGRESSIVE industry leader in home remodeling seeking a strong customer service oriented individual to join our Customer Care Team as a Project Coordinator.? Our unique products remain in high-demand and our organization has continued to expand despite the economic climate.

This is a full time, entry level position, offering a competitive training wage and excellent growth opportunity. Onsite training provided.
The Project Coordinator primary purpose is to support the customer and the business through the post-sale and installation process.

Overview
  • Primarily calls existing customers for the purpose of scheduling pre-installation and service appointments.
  • Partners with local branch office as needed to ensure daily schedules are appropriately filled.
  • Ensures timely submission of all schedules to the branch offices.
  • Upon completion of appointments, forwards pre-installation paperwork to Purchasing.
  • Receives and reviews new sales and installation paperwork for discrepancies and makes corrections as needed.
  • Processes change orders and reviews for any discrepancies.
  • Ensures all financing paperwork is forwarded to lender upon job completion.
Must be computer literate, have excellent communication and organizational skills and experience with Microsoft Office/Outlook.
We offer full benefits to include health, dental and vision and paid vacation, sick time and 401k.
?EOE
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IndO
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customer service, data entry, office, clerical

 

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